Refund policy

At Take Two Collective, each of our candles is thoughtfully hand-poured in small batches with care and attention to detail. We take pride in creating products you'll love.

All Sales Are Final

Due to the handmade nature of our products, all sales are final. We do not accept returns or exchanges for changes of mind, scent preferences, or items that have been used.

Damaged Items

We carefully package every order to help ensure it arrives safely. If your order arrives damaged, please contact us within 48 hours of delivery.

Please include:

• Your order number
• Photos of the damaged product
• Photos of the shipping packaging

Once we review your claim, we will arrange a replacement or refund, as appropriate, for eligible damaged items.

Questions or Concerns

Your satisfaction matters to us! If you experience an issue with your order, please reach out through our website's Contact page.

Thank you for supporting Take Two Collective and our small business!